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FAQ
Frequently asked questions
Everything you need to know about MyFundedStep, our challenges and payouts.
Account Types, Pricing & Add-ons
What evaluation models do you offer?
Are evaluation fees one-time or recurring?
Are Instant Funding fees one-time or recurring?
Can I increase my profit split?
Can I double my leverage?
Trading Conditions
What instruments can I trade?
What is the offered leverage?
What are your commissions?
Can I hold trades over the weekend?
Are swaps charged?
EA, Strategy & Trading Style Rules
Are EAs allowed?
Is copy trading allowed?
Is hedging allowed?
Is account management allowed?
Prohibited Trading Practices
What trading practices are prohibited?
Are grid trading strategies allowed?
Are martingale strategies allowed?
Is arbitrage allowed?
Can I exploit platform delays, errors, or mispricing?
Are all-in trades allowed?
Can I use high-frequency trading or tick scalping?
What happens if I use a prohibited trading practice?
Can the company deny a payout for prohibited trading?
News Trading Rules
What are your news trading restrictions?
Can I hold trades during red-folder news?
What happens if I open a trade during the restricted news window?
What happens if I opened the trade before the news window but made profit during news?
What happens if I lose money during news?
Why do you deduct profits made during news events?
Trading Rules & Limits
What is the minimum trade duration?
What is the inactivity rule?
Are spreads or slippage violations?
What happens if I lose connection or power?
Minimum Trading Days (Evaluation Only)
What are the minimum trading day requirements for evaluations?
Drawdown Rules
How does max drawdown work on the Two-Phase challenge?
How does max drawdown work on the One-Phase challenge?
How do withdrawals affect drawdown?
Loss Limits
What is the daily loss rule?
Are loss limits based on balance or equity?
Consistency Rules
What is the One-Phase consistency rule?
What is the Two-Phase consistency rule?
What is the FlexPass Profit Consistency Rule?
Account Limits & Merging
Can I merge accounts?
How many funded accounts can I hold?
Payouts & Withdrawals
When can I request my first payout?
How often can I request payouts?
What is the minimum withdrawal amount?
What withdrawal methods do you support?
Are payouts guaranteed?
FlexPass – Pay After You Pass
What is FlexPass?
How does FlexPass work?
What FlexPass options are available?
What is the upfront cost for FlexPass?
When do I pay the full evaluation fee for FlexPass?
What happens if I fail the FlexPass evaluation?
Does FlexPass have the same trading rules as standard evaluations?
Why does FlexPass include profit consistency?
Can I upgrade or change my FlexPass plan later?
Is FlexPass available on all account sizes?
Is FlexPass a loan or Buy Now Pay Later product?
What is the pricing for FlexPass 1-Step?
What is the pricing for FlexPass 2-Step?
How does Max Daily Loss work in FlexPass?
How does Max Overall Loss work on FlexPass static drawdown?
How does Max Overall Loss work on FlexPass trailing drawdown?
What are the FlexPass 1-Step Trading Rules?
What are the FlexPass 2-Step Trading Rules?
Instant Funding
What is Instant Funding?
Does Instant Funding require an evaluation?
What leverage is available on Instant Funding?
What is the profit split on Instant Funding?
When can I request a withdrawal on Instant Funding?
What is the daily drawdown on Instant Funding?
What is the lifetime drawdown on Instant Funding?
What is the minimum withdrawal buffer on Instant Funding?
What is the maximum withdrawal on Instant Funding?
How do Instant Funding withdrawals work?
Can you give an example of an Instant Funding withdrawal?
What happens if my profit is higher than the maximum withdrawal cap?
What happens to my drawdown after an Instant Funding withdrawal?
Is the 2% maximum withdrawal automatically paid every cycle?
Do Instant Funding accounts follow the same prohibited trading rules?
Affiliate Program
Do you offer an affiliate program?
How much commission do affiliates earn?
When does my affiliate commission increase?
Does the higher commission apply to previous sales?
Can affiliates refer other affiliates?
How does affiliate referral commission work?
Is affiliate referral commission separate from direct sales commission?
Is there a limit to how many affiliates I can refer?
Can affiliate commissions be withheld?
When are affiliate commissions paid?
Are affiliates allowed to make misleading claims?
Simulated Accounts, Platform & Legal Terms
Are the accounts real trading accounts?
Do you provide financial advice?
Are evaluation fees refundable?
Do I need to complete KYC?
Can my account be terminated?
What happens if my account is terminated?
Am I responsible for my own taxes?
Can the rules or Terms & Conditions change?
What should I do if I find a platform issue?
General Support & Operations
What should I do if spreads or slippage seem unusual?
Do you provide customer support?
How can I report a rule issue, platform issue, or support request?
Still have questions?
Contact our team